Beyond the Hype: Real AI Strategies for MSPs

The MSP industry is at a tipping point. Artificial intelligence offers speed, scale, and efficiency –but without human oversight, empathy, and trust, it can fall short. In this webinar, you’ll discover how forward-thinking service providers are blending automation with human expertise to create sustainable, scalable success.

Join Brook Lee, VP of Community & Channel at Liongard, and Nic Ferraro, CRO at Pia, for a candid, strategy-packed conversation on what AI really means for MSPs today. Together, they’ll cut through the hype and unpack real-world use cases, practical frameworks, and decision-making models you can apply immediately within your own team.

You’ll learn how to differentiate real AI from simple workflow automation, how to automate responsibly without sacrificing quality or client trust, and how to elevate your human capital using AI-driven insights. The session will also explore the unique strengths of both Pia’s hyperautomation and Liongard’s deep visibility, and how they work together to power a modern MSP stack.

This webinar is designed for MSP leaders, operators, and tech-forward professionals looking to future-proof their business and stay ahead of the curve. Expect an interactive 60-minute session with actionable takeaways, live Q&A, and resources to help you align people, process, and technology in a rapidly evolving market. 

Reserve your spot today and discover how to make AI your teammate – not your replacement.

Meet our Speakers

Nic Ferraro

Chief Revenue Officer, Pia

Brook Lee

VP of Community and Channel, Liongard