UNIFIED VISIBILITY & AUTOMATION FOR THE MSP

Where the RMM stops, Roar begins.

ROAR SELF-GUIDED TOUR

THANK YOU FOR YOUR INTEREST in ROAR!

It's important for you to understand how Liongard started, the problems we faced, and where Roar fits into your IT Managed Services practice. In short order, we hope this provides you a glimpse into what we do - watch when it's convenient to you.

Starting here, you'll quickly understand:

  • What Roar can do for your IT services
  • Where Roar fits into your process
  • How Roar can be used to drive profitability


OVERVIEW OF Roar

Here's a quick peek into the user experience within the platform.


Connectwise & IT GLUE Integration

Manage-Certified-Integrator

Watch how Roar's data lands in ConnectWise Manage and IT Glue. From there see how you can drill into Roar's automated configuration documentation for deep visibility into the system. In this example, we demonstrate an Internet Domain Inspector's finding, detailed documentation, and Roar's timeline.

Visit us on the ConnectWise Marketplace.

ROAR & MSP BEST PRACTICES

Roar automates the manual effort MSPs undertake to update system documentation across a customers technology stack. Best practice recommends maintaining and linking configuration documentation to tickets in order to efficiently resolve incidents.

liongard-msp-best-practice

 

JOIN US FOR A WEBINAR

We hold open webinars each Tuesday & Thursday. Attendees are welcomed to ask questions and join in the conversation as we walk you through a tour of Roar. 

Attend a Live Demo

 

VIDEO TOURS

Beyond the RMM

There's nothing better than seeing Roar in action, collecting configuration state data from the disparate systems you support.

But what about the cost?

  • Simple per customer pricing
  • Pay as you grow
  • No user limits
  • No additional costs for customer access

Get Started

SYSTEM INSPECTORS IN ACTION


Liongard | Relentless Security - Internet Domain & DNS v1.5
 

Internet Domain/DNS Inspector

At it's core, we firmly believe Internet Domain/DNS should be tracked for every customer you support.

This covers:

  • Inspector Overview + Dataprint
  • Inspector Setup
  • Alerts for misconfigurations

Office 365

Visibility into Office 365 with recorded history, yes please!

This covers:

  • Inspector Overview + Dataprint
  • Inspector Setup
  • Change Detection
  • AD Connect visibility
Cisco ASA Sample Inspection
 

Cisco ASA

Cisco ASA expertise is essential for leading MSPs to oversee. Roar captures continuous snapshots of the network configurations, rules, and tracks licenses to keep you ahead of any changes or misconfigurations.

This covers:

  • Overview of versions, licenses, uptime
  • Firewall rules
  • Running configuration details

AMAZON WEB SERVICES

Roar's captures details for AWS accounts including IAM Users, VPCs, Subnets, EC2, and S3 Buckets.

This covers:

  • Overview
  • IAM & EC2 Instances
  • VPCs, Security Groups, & more

Liongard | Relentless Security - TLS/SSL Inspection v1.5
 

TLS/SSL Inspector

Coupled with the Domain/DNS inspector is the TLS/SSL Inspector that's included at no additional cost.  We firmly believe applicable TLS/SSL certificates should be tracked for every customer you support.

This covers:

  • Inspector Overview + Dataprint
  • Inspector Setup
  • Alerts for misconfigurations

Liongard | Relentless - SonicWall Overview
 

SonicWall

Visibility into SonicWall without parsing through lines of code!

This covers:

  • Inspector Overview + Dataprint
  • Licenses
  • Firewall Rules
Liongard | Relentless - Windows Server Inspection
 

Windows Server

Roar's Windows Server Enhanced Inspector brings back deep configuration data beyond the RMM.

This covers:

  • Overview of hardware/software details
  • Users and Services Views
  • Security & Patching Details

UBIQUITY UNIFI

Roar's Unbiquity UniFi Controller Inspector returns an overview and initial views.

This covers:

  • Overview
  • Devices
  • Network Configs

Active Directory

At the heart of most of the clients you serve is Active Directory, now you have the ability to document everything that happens within your clients AD - automatically!

This covers:

  • Inspector Overview + Dataprint
  • Inspector Setup
  • Change Detection

SQL - Enhanced System Inspector 7/2018
 

Microsoft SQL Server

SQL Server powers many of today's critical business applications but very few MSPs have in-house DBAs to help support customers with the complexity it requires to manage. Roar's inspector gives detailed visibility to the users, databases, permissions and more.

This covers:

  • Overview of the elements of SQL
  • Users, Databases, Stored Procedures
  • Backup Statuses

Datto BDR

Roar's Datto Inspector returns an overview plus initial data views on backups, agents, and shares from the Partner Portal API.

This covers:

  • Overview
  • Backups
  • Agents & Shares

WEBROOT

Provides GSM level details for endpoints, agent version, update status, last scan and policies

This covers:

  • Overview
  • Users, Groups, Endpoints
  • Features & Policies

ROAR USE CASES & FEATURES


Example of Using Roar for Pre-Sales Assessments
 

Using Roar for Pre-Sales Assessments

Learn how Roar can help your sales team kick off the documentation process from day one, and giving your team the visibility you need to win the business.

See how you can use the:

  • Domain Inspector to discover DNS and other details
  • Windows Server Inspector to assess critical devices
  • Active Directory Inspectors to assess user and device counts

Liongard | Roar: System Inspector Overview & Integration 6/2018
 

System Inspector Integrations

This list is moving fast, so there's a good chance we've already progressed since we created this overview, but here's a peek.

This covers:

  • What exists today
  • How you can influence further development
  • Where we are headed

Actionable Alerts, Change Notifications & Integrations 7-2018
 

Rules, Change Detection, Agents & Integration

Here's a brief overview of some of the administrative features of Roar.

This covers:

  • Glimpse into rules for best practice configuration
  • Glimpse into alerts for detection of change within the systems supported
  • PSA and email integration

Liongard | Relentless - Role Based Access Control
 

User and Permissions Management

Adding new users is easy.

This covers:

  • User info required
  • Two-factor authentication methods
  • Emphasis on the MSP in this video, not on the end client access, that will be covered in another session!